Legal

Terms of Service

The rules and responsibilities that help keep OneReference useful, safe, and fair.

Last updated: 30 July 2026

Please read these terms before using OneReference. They form an agreement between you and OneReference and should be considered alongside our Privacy Policy.

1. Agreement

These terms govern access to and use of OneReference. By creating an account or using the service, you agree to these terms. If you use the service for an organisation, you confirm that you have authority to act for that organisation.

2. Eligibility and accounts

You must be able to enter a binding agreement and provide accurate account information. You are responsible for safeguarding credentials, activity under your account, and notifying us promptly about suspected unauthorised use.

3. Acceptable use

You must not misuse the service, interfere with its operation, evade security measures, upload harmful code, impersonate others, scrape information without permission, or use OneReference in a way that violates law or another person’s rights.

4. References and permissions

You are responsible for having an appropriate basis to provide referee details and request a response. Information supplied through OneReference must be honest and must not be used to create fraudulent, misleading, discriminatory, or unlawful reference records.

5. User content

You retain ownership of content you submit. You grant OneReference the limited rights needed to host, process, transmit, and display that content for operating the service. You confirm that you have the rights and permissions needed to submit it.

6. Plans and payments

Paid features, limits, billing periods, renewal terms, and taxes are shown during purchase or agreed in an order. Except where law or an order provides otherwise, charges already incurred are non-refundable.

7. Availability and changes

We work to keep OneReference reliable, but availability is not guaranteed at all times. We may update, suspend, or discontinue features when reasonably necessary, including for maintenance, security, legal compliance, or product improvement.

8. Intellectual property

OneReference and its software, branding, design, and original content are protected by intellectual property laws. These terms give you permission to use the service; they do not transfer ownership of the platform.

9. Suspension and termination

You may stop using the service at any time. We may restrict or terminate access for material breach, security risk, unlawful activity, non-payment, or where required by law. Provisions that naturally continue after termination remain effective.

10. Disclaimers and liability

The service is provided on an as-available basis to the extent permitted by law. OneReference does not guarantee a particular hiring result or the accuracy of statements made by users or referees. Liability is limited only to the extent permitted by applicable law and any agreed order.

11. Changes and contact

We may update these terms and will publish the revised version here. Continued use after an effective update indicates acceptance where permitted by law. Questions can be sent to legal@onereference.com.

You can also review our Privacy Policy or contact us.